![]() ![]() The study found that most auto executives were optimistic about the industry's long-term profitability and the adoption of EVs, even as they expressed concern about short-term problems, such as the tight labor market and microchip shortage. "You'll get bigger and bigger dealers with more and more digital prowess and economic prowess." "You'll see this continued consolidation of the industry," he said. That ability to identify and analyze the digital marketplace, Silberg predicted, will further drive dealership consolidation, with larger groups with access to more capital and data having advantages over smaller stores. Silberg said that as more of the shopping process moves online and new entrants shake up the retail model, franchised dealers will need to invest in data and analytics to "understand their digital customer." A large majority (84 percent) said they anticipate that by 2030, vehicle subscription programs will be competitive with traditional purchases and leases.Īpproximately three-fourths of the executives said they think that in the next five years, offering a "seamless and hassle-free" buying experience will be a more important factor in vehicle purchase decisions than such traditional considerations as the vehicle's driving performance or its brand or image. KPMG polled 1,118 executives globally in August to gauge their expectations on the direction of the industry, finding that most anticipate that new business models will gain ground in the next few years. How important do you think the following features will be for consumers when deciding to purchase a car in the next 5 years? ("Very likely" and "extremely likely" responses only) How likely are you to divest nonstrategic parts of your businesses in the next several years? today?īy 2030, do you believe the majority of new-vehicle purchases will be completed online, excluding test drive?īy 2030, what proportion of new cars will be sold directly to consumers by automakers in your home market? How confident or concerned are you that the industry will achieve more profitable growth over the next 5 years vs. How concerned are you that labor shortages or wage increases will adversely impact your business in the next 12 months? KPMG International polled 1,118 auto executives around the world in August to gauge their expectations for profitability, EV adoption, labor shortages and retail business models. Those that can give a seamless, great experience are going to win in the marketplace." "There's a sense, globally and not just in the U.S., that people are fed up with that experience," Silberg said of going to an auto dealership. And retailers have moved rapidly toward a digital marketplace, with the pandemic crisis forcing the concept onto both dealers and consumers. ![]() But the emergence of electric vehicle startups, including Tesla and Rivian, has brought about a new acceptance of nontraditional sales models. The widespread outlook is significant, considering that the notion of factory-direct auto sales was unheard of in the U.S. ![]() Only a few industry executives (2 percent) said they believe factory-direct sales will account for less than one-fifth of transactions. Please provide the exact content of the review that you feel is inappropriate.Almost half of the executives (46 percent) think 60 percent or more of all new-vehicle sales worldwide will be by automakers directly to consumers in their home markets by 2030.Īnother 28 percent think 40 to 59 percent of sales will be direct-to-consumer by then. ![]() Which dealership do you believe this review was meant for, and what leads you to believe the review was posted to the incorrect page? Please let us know what leads you to believe that this review should be removed from the page. Please let us know what leads you to believe that this review was posted fraudulently. Shift car sales full#Please provide any identifying information that you have regarding the former employee that you believe wrote the review – full name, email, social media links, anything that will help us research a connection between the review and that person. Which review do you believe this to be a duplicate of? Please provide the screen name, date, etc. This is a measure put in place to help identify fraudulent posts on the site, and in some cases we may determine that the review is not subject to removal even when the reviewer has not read your response. We ask that reviewers read your private response within 5 days. Please state your concerns regarding this review. ![]()
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